Privacy Policy
At MABLE MAPS LLC (“MABLE MAPS”, “we”, “us”, and “our”), we are committed to respecting your privacy. This Privacy Policy explains what information we collect when you use our websites, mobile applications, and related services, how we use that information, when it may be shared with others, and the choices you have regarding your information.
This Privacy Policy applies to information collected through mablemaps.com, our mobile applications, and any other website, application, promotion, or service that links to or references this Privacy Policy (collectively, the “Services”).
By accessing or using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue your use of the Services.
1. Changes to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or applicable law. The most current version will be posted through our Services and will identify its effective date. Unless otherwise required by applicable law, changes become effective when the updated Privacy Policy is posted. If we make a material change to how we collect, use, or disclose personal information, we may provide additional notice through the Services or by other appropriate means. Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.
2. Information We Collect
The information we collect depends on how you use the Services. We collect information that you provide directly to us as well as certain information automatically from the device you use to access our Services.
Information You Provide to Us
The personal information you provide may include your email address and other information you voluntarily submit when interacting with us. For example, we may collect information when you:
● create or maintain an account;
● contact customer support;
● submit a question, comment, or request;
● purchase or subscribe to a product or service;
● participate in a promotion or other activity; or
● otherwise communicate with us.
You should not send confidential information such as passwords, financial account credentials, or similar sensitive information through ordinary email unless we specifically request it through an appropriate secure process.
Location Information
Certain features of our Services require access to information about the location of your device. Depending on your device and the permissions you grant, location information may be obtained through GPS, Bluetooth, Wi-Fi signals, cellular networks, or comparable technologies. The location information we collect may be general or precise. We use it primarily to provide location-based functionality, including navigation and routing features, and to operate and improve our Services. We may use third-party providers, including providers of mapping, location, positioning, or related technologies, to process location information on our behalf or to help us provide location-based functionality. Your device's operating system may separately ask you to authorize location access. You can change your location permissions through your device settings. If you disable location access, certain portions of the Services may no longer function as intended.
Image Information
Some features of our Services may use your device's camera to capture images or other visual information. For example, the Services may process images to help determine your location or the orientation of your device. Images captured for these purposes may be transmitted to our service providers for processing necessary to determine location, orientation, or other information required to provide the relevant feature.
Device and Other Automatically Collected Information
When you use our Services, we may automatically collect information associated with your device or browser. This may include:
● mobile or other device identifiers;
● IP address;
● operating system and version;
● device type;
● application version;
● browser type;
● network information;
● language and regional settings;
● information about how and when you use our Services; and
● technical, diagnostic, and performance information.
Some of this information may not identify you directly. Information that has been de-identified or aggregated may also be treated as non-personally identifiable information where permitted by applicable law.
3. How We Use Information
We use information collected through the Services for purposes appropriate to the circumstances in which it was collected. These purposes include:
● providing and operating the Services;
● providing navigation, routing, location, and other requested functionality;
● responding to questions and customer-support requests;
● processing purchases and subscriptions;
● maintaining and administering user accounts;
● communicating with you about the Services;
● understanding how our Services are used;
● measuring and improving performance;
● developing and improving products and features;
● troubleshooting technical problems;
● maintaining security and preventing misuse;
● conducting analytics and research;
● communicating information about our products, services, and events;
● carrying out promotional or marketing activities where permitted;
● complying with legal and regulatory requirements; and
● protecting our rights, property, Services, users, employees, or others.
We may also combine information collected from different users, devices, or sources to produce aggregated or otherwise de-identified information.
4. How We Share Information
We do not share personal information with third parties except as described in this Privacy Policy, as directed by you, or as otherwise permitted or required by applicable law.
Service Providers
We may provide information to companies and individuals that perform services on our behalf. These providers may assist us with functions such as:
● hosting and cloud infrastructure;
● application and website operation;
● location-based services;
● payment processing;
● customer support;
● analytics;
● communications;
● data processing;
● security;
● technical support; and
● other business operations.
These providers receive information as reasonably necessary to perform their services for us.
Affiliates
We may share information with our parent company, subsidiaries, affiliates, or other related entities for purposes consistent with this Privacy Policy, including providing and improving Services, customer support, analytics, communications, and other legitimate business purposes.
Business Transactions
If we participate in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information we maintain may be transferred as part of that transaction.
Legal Requirements and Protection of Rights
We may disclose personal or other information when we believe doing so is reasonably necessary to:
● comply with applicable law or legal process;
● respond to a government or law-enforcement request;
● enforce our agreements or policies;
● investigate suspected fraud, abuse, or other unlawful activity;
● protect our rights or property;
● protect the security or operation of the Services; or
● protect the health, safety, or security of our users, employees, or the public.
5. Location Information and Aggregated Data
Location information collected through the Services is primarily used to provide requested location and routing functionality.
We may also create aggregated, statistical, or de-identified information from location information. We may use this information to improve our routing and other Services, analyze usage patterns, and understand how our Services are used in particular locations.
Where permitted by applicable law, aggregated or de-identified information may be used or disclosed for business, analytical, research, development, or other legitimate purposes.
6. Image Processing
Images captured by your device may be processed to determine your location, orientation, or other information needed to operate particular features.
Depending on the feature, images may be transmitted to third-party service providers that perform processing on our behalf.
Unless otherwise stated for a particular feature, image information collected for the purpose of determining location is deleted after the location has been determined.
7. Cookies and Similar Technologies
Our websites and applications may use cookies, web beacons, pixels, embedded scripts, software development kits, local storage, and similar technologies.
These technologies allow us and our service providers to recognize your device, remember preferences, understand how our Services are used, measure performance, and support other features of the Services. Information collected through these technologies may include:
● IP address;
● browser and device characteristics;
● operating system;
● pages or screens visited;
● activities performed on the Services;
● referring and destination URLs;
● session information; and
● identifiers associated with cookies or similar technologies.
You may be able to control or delete cookies through your browser, device, or operating-system settings. Restricting cookies may affect the availability or functionality of certain portions of the Services.
Do Not Track
Some browsers provide a “Do Not Track” or similar signal. Our Services do not currently respond to browser-based Do Not Track signals except where applicable law requires otherwise.
8. IP Addresses
We automatically receive the IP address associated with the device you use to access our Services. We may use IP addresses for purposes including:
● operating and administering the Services;
● security and fraud prevention;
● troubleshooting;
● analyzing usage;
● generating aggregated statistics; and
● enforcing our policies and agreements.
Although IP addresses are generally used as technical or non-personally identifying information, we may associate an IP address with other information when necessary to identify or authenticate a user, investigate misuse, comply with legal requirements, or protect our rights and the safety of others.
9. Email and Other Communications
If you contact us by email, we may retain your message and contact information so that we can respond to your request and maintain appropriate customer-support records. We may also contact you by email or other communications for purposes such as:
● responding to requests;
● providing customer support;
● communicating about purchases or subscriptions;
● sending product or service updates;
● providing important account or security information;
● notifying you about changes to our Services; and
● sending marketing or promotional communications where permitted.
Where applicable, you may unsubscribe from promotional communications by using the unsubscribe mechanism included in the communication. We may continue to send transactional, security, account, and other service-related communications even if you opt out of marketing messages.
10. Legal Bases for Processing
If you are located in a jurisdiction where applicable law requires us to identify a legal basis for processing personal information, we may process your information based on one or more of the following:
Contractual Necessity
We may process information when necessary to provide the Services you request, establish or maintain your account, process a subscription, complete a transaction, or otherwise perform a contract with you.
Legitimate Interests
We may process information when reasonably necessary for our legitimate business interests, including administering and improving our Services, responding to customers, protecting our systems, preventing misuse, conducting analytics, and communicating with customers. When relying on legitimate interests, we consider applicable privacy rights and whether our interests are appropriately balanced against the interests and fundamental rights of individuals.
Consent
Where applicable law requires consent, we will request consent before processing information for the relevant purpose. You may withdraw consent where permitted by law.
Legal Obligations
We may process information when necessary to comply with applicable legal or regulatory obligations.
11. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information. Subject to applicable law and its exceptions, these rights may include the ability to:
● obtain access to personal information we maintain about you;
● request correction of inaccurate information;
● request deletion of personal information;
● object to certain processing;
● request restriction of processing;
● request a portable copy of certain information;
● withdraw consent where processing is based on consent; and
● exercise applicable rights concerning automated decision-making.
You may exercise applicable rights by contacting us using the information provided in the Contact Us section. We may need to verify your identity before completing certain requests. We will use reasonable measures to verify requests and protect against unauthorized disclosure. We may decline or limit a request where permitted or required by applicable law.
12. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended, and its implementing regulations. Depending on whether the law applies to our business and your particular circumstances, these rights may include rights to:
● know about personal information collected about you;
● access personal information;
● correct inaccurate personal information;
● request deletion of personal information;
● obtain information about certain disclosures and uses;
● opt out of certain sales or sharing of personal information;
● limit certain uses or disclosures of sensitive personal information where applicable; and
● receive equal treatment for exercising privacy rights.
We will respond to verified requests in accordance with applicable California law.
To submit a California privacy request, contact: hello@mablemaps.com. If you submit a request, we may ask for information necessary to verify your identity and authority to make the request.
13. European Economic Area and United Kingdom Rights
If you are located in the European Economic Area or United Kingdom, applicable data-protection law may provide you with additional rights. These may include the right to:
● access your personal data;
● correct inaccurate or incomplete personal data;
● request deletion of personal data;
● restrict certain processing;
● object to certain processing;
● receive personal data in a portable format;
● withdraw consent where processing is based on consent; and
● challenge certain decisions based solely on automated processing.
You may also have the right to lodge a complaint with the data protection authority in the country where you live, work, or believe an infringement occurred. European privacy notices generally need to identify matters including the purposes and legal bases of processing, categories of information, recipients, retention periods, international transfers, and applicable rights.
14. Mexico Residents
If you are located in Mexico, applicable Mexican data-protection law may provide you with rights regarding your personal information, including rights to access, correct, cancel, or object to certain processing, as well as other rights provided by applicable law. Requests may be submitted using the contact information in the Contact Us section. We will process requests in accordance with applicable Mexican law and may require reasonable verification of your identity.
15. International Users
Our Services are operated from the United States. If you access or use our Services from outside the United States, information we collect may be transferred to, stored in, or processed in the United States or other countries where we, our affiliates, or our service providers operate. Those countries may have privacy laws that differ from the laws of your country.
By using the Services and providing information to us, you acknowledge that your information may be processed in the United States and other locations as described in this Privacy Policy. Where applicable law requires specific safeguards for international data transfers, we will use legally recognized transfer mechanisms.
16. Public Forums and User-Generated Content
Our Services may include blogs, message boards, discussion areas, chat features, community features, or other public or semi-public forums. Information you choose to post in these areas may be visible to other users or the general public. Information posted publicly is not subject to the protections that apply to information submitted privately to us. Other people may copy, collect, or redistribute information that you make publicly available. Please consider carefully whether you want to disclose personal information in a public area of the Services.
17. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without legally required parental consent. If we learn that we have inadvertently collected personal information from a child under 13 without the required consent, we will take reasonable steps to delete that information. If you believe that a child under 13 has provided us with personal information, please contact us at the address below.
18. Security
We maintain administrative, technical, and organizational safeguards that we believe are reasonable and appropriate for protecting information under our control. Depending on the circumstances, our security measures may include access controls, authentication, encryption, monitoring, firewalls, secure infrastructure, and other technical and organizational safeguards. No method of transmitting or storing information can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security. If we experience a security incident involving personal information, we will provide notifications when and as required by applicable law.
19. Data Retention and Deletion
We retain information for periods appropriate to the purposes for which it was collected and as necessary for legitimate business, legal, security, and operational purposes. Our current practices include the following:
● Location information may be retained indefinitely, including in aggregated, summarized, processed, or otherwise de-identified forms.
● Image information captured specifically for determining location is deleted after the relevant location has been determined.
● Email addresses associated with user accounts may be retained while the account remains active and for as long as reasonably necessary to maintain related customer-support records.
● Other information may be retained for as long as reasonably necessary to provide the Services, maintain business records, resolve disputes, enforce agreements, protect our systems, or satisfy legal obligations.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected. Where applicable law provides a right to deletion, we will evaluate and respond to deletion requests in accordance with that law.
20. Third-Party Websites and Services
The Services may contain links to websites, applications, products, or services operated by third parties. We may also integrate third-party services into portions of our Services. We do not control the privacy practices of third parties. When you interact directly with a third-party website, application, or service, that third party's privacy policy and terms may apply.
We encourage you to review the privacy policies of third parties before providing them with personal information.
21. Business Changes and Transfer of Information
As our business develops, we may acquire, sell, merge, reorganize, or transfer portions of our business or assets. In connection with such a transaction, information maintained by us may be transferred to another entity. If we enter bankruptcy, insolvency, reorganization, or a similar proceeding, information we maintain may likewise be treated as a business asset and transferred in accordance with applicable law.
Where required, we will provide notice of material changes affecting your personal information.
22. Additional Disclosures Required by Law
Regardless of other provisions of this Privacy Policy, we may disclose information when required or permitted by applicable law, including when necessary to:
● respond to lawful governmental requests;
● comply with court orders, subpoenas, or other legal process;
● investigate or enforce intellectual-property rights;
● enforce our agreements;
● protect our legal rights or property;
● protect the Services and their users; or
● address an emergency involving the health or safety of an individual or the public.
23. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, want to request a correction, or have another privacy-related concern, please contact us:
MABLE MAPS LLC
Attn: Privacy / Customer Support
502 W 7TH S STE 100 ERIE, PA 16502-1333 USA
Email: hello@mablemaps.com
When contacting us about a privacy request, please include “Privacy Request” in the subject line where possible. We will review and respond to requests within the time required by applicable law.
24. Entire Privacy Statement
This Privacy Policy constitutes the privacy statement applicable to the Services that link to or reference it. Any other summary or description of our privacy practices is subject to this Privacy Policy unless we expressly state otherwise. We may replace this Privacy Policy with a revised version from time to time by posting the revised policy through the Services.
Effective Date: August 14, 2026
Last Updated: August 14, 2026